Refund Policy

Last updated: October 2025

At Zokli (Blr Leaf Technologies Pvt Ltd.), we aim to provide clear, fair policies for subscriptions, purchases, and payments. This Refund Policy explains when refunds are available, how to request one, and how we process refunds.

1. General

Refund eligibility depends on the product or service purchased. Free features and basic accounts do not require payments and thus are not subject to refunds. For paid subscriptions or one-time purchases, see the sections below.

2. Subscriptions

Recurring subscriptions may be canceled at any time. Refunds for subscription fees are generally not provided for partial billing periods. In special circumstances (e.g., billing errors) we may issue prorated or full refunds at our discretion.

3. One-time Purchases

One-time purchases (e.g., credits or premium assets) may be eligible for refund within 14 days of purchase if unused. Digital goods that have been accessed or consumed are typically non-refundable.

4. How to Request a Refund

1. Email Zokli.india@gmail.com with your order details and reason for the refund request.
2. Provide any supporting information (transaction ID, date, account email).
3. Our support team will review and respond within 7 business days.

5. Processing Refunds

Approved refunds will be issued to the original payment method. It may take up to 10 business days for refunded amounts to appear depending on your bank or payment provider.

6. Chargebacks

If you file a chargeback with your payment provider, we may suspend your account while investigating. If a chargeback is found to be invalid, we reserve the right to recover funds and suspend the account.

7. Contact

For refund requests and questions, contact: Zokli.india@gmail.com